The services we offer comprise, in addition to the software maintenance, a wide range of support services and trainings.

The solution portfolio includes support for our own products and for partner products as well as services for market-leading technologies and complex customer solutions.

The most important success factor of HiCo’s Customer and Product Support (CPS) are a high customer satisfaction through extensive support, highly qualified contact persons and a prompt and professional processing of the customer requests.

An interdisciplinary process with central control, which combines all involved organisational units of the company – especially product specialists and programmers -, cares for the compliance of the demands stated to the Customer and Product Support (CPS).

Highly motivated, qualified and certified employees guarantee a maximum of security for the products, which are implemented at the customer's location.